Non-Voice Customer Support Service
At Verito Assistance, our Non-Voice Customer Support services ensure your clients receive fast, professional responses without the need for phone calls, saving you time and resources. Based in India, our skilled virtual assistants manage inquiries through email, chat, and ticketing systems, delivering 24/7 support that aligns with your time zone.
We help businesses reduce response times, improve customer satisfaction, and maintain seamless operations, all while cutting costs by up to 40% through our efficient outsourcing model. With secure data handling and a focus on quality, we ensure your customer interactions are handled with care and precision, allowing you to focus on growing your business.
Non-Voice Customer Support Service
At Verito Assistance, our Non-Voice Customer Support services ensure your clients receive fast, professional responses without the need for phone calls, saving you time and resources. Based in India, our skilled virtual assistants manage inquiries through email, chat, and ticketing systems, delivering 24/7 support that aligns with your time zone.
We help businesses reduce response times, improve customer satisfaction, and maintain seamless operations, all while cutting costs by up to 40% through our efficient outsourcing model. With secure data handling and a focus on quality, we ensure your customer interactions are handled with care and precision, allowing you to focus on growing your business.
What We Offer
Here’s a selection of a few tasks that reflect the quality and commitment our professionals bring to every project
- Email Support
- Live Chat Assistance
- Ticketing System Management
- Knowledge Base
- Help Center Maintenance
- Product Information
- FAQs Management
- Order Processing
- Tracking Updates
- Review & Feedback Management
- Community Forum Support
- Community Forum Moderation
- Data Entry
- Customer Record Updates
- Social Media Support
- Helpdesk
- Order Management
- Service Information Support
- Technical Support (Tier 1)
- Billing & Payment Support
- Escalation Management
Features
- Leverage India’s time zone advantage for round-the-clock support, keeping your customers happy anytime, anywhere.
- Protect customer data with global compliance standards (e.g., GDPR), ensuring trust and safety.
- Easily scale support as your business grows, with dedicated assistants tailored to your needs.
List of tools with expertise
Managed by Us, Queried by You
Your Needs, Our Answers
Your Ease, Our Expertise
Echos of Excellence
Verito Assistance has provided us with contact data for several years. Their quality of work, their response time and speed of execution of tasks has been excellent.
Sameer was very helpful and patient with me. I had developed an excel sheet that needed more complicated formatting and he did a fabulous job!! Even after we were finished I requested a couple more tweaks and he was on the case immediately. Since then I’ve given him another project that is also completed as per my expectations. I have used freelancers before with mixed results, but Sameer & his team is the real deal.
I’ve been working with Sameer on various data projects and have been really impressed with his accuracy, attention to detail, and reliability. He always delivers high-quality work on time and communicates clearly throughout. I’d highly recommend his services to anyone needing dependable data support.